Shipping Policy

Shipping Options

Import Duty & Tax Information
If ordering from overseas, please be aware that if customs import duties and taxes are applicable, they will be your responsibility.
Use this Duty Calculator to work out the cost before ordering. (Type ‘Resin’ in the product description box)
To avoid local charges, please order from one of our friendly resellers in your country.

Product HS Codes for Import from Australia
3D PRINTER MATERIAL: HS Code 84775900

DHL – International Express (Excludes PO Boxes)
DHL Express use land and air transport to deliver our products. For overseas’s deliveries, this is the fastest option for customers in major international cities with delivery usually between 3-5 days! DHL will NOT deliver to P.O.Boxes – they will require a full address. Please be aware of your local customs import duty and tax charges, this is the responsibility of the customer. When your order has been dispatched from our warehouse, you will be sent an email from DHL, this will provide you with a tracking number so you can follow the progress of your shipment.

AUSTRALIA POST – International Standard

Australia Post International Standard service uses land and air transport to deliver our products. For overseas’s customers in major international cities should see orders delivered between 10-15 days.  Please be aware of your local customs import duty and tax charges, this is the responsibility of the customer. When your order has been dispatched from our warehouse, you will be sent an email from AUSTRALIA POST, this will provide you with a tracking number so you can follow the progress of your shipment. For more information on this service please follow the link to the Auspost website.

Startrack – Australia Express
Startrack Express use land transport to deliver to all of Australia, your order should normally take 1-2 days to most major cities within Australia. Deliveries to regional areas will require an extra 1-2 days for delivery. If you would like your order (under 4kgs) to be sent to a PO Box then this is the best option for you. When your order has been dispatched from our warehouse, you will be sent email notifications and a tracking number so you can follow the progress of your parcel.

Australia Post – Regular Parcel
Australia Post parcel post service covers all of Australia. If you are ordering within NSW you should receive your order within 2 business days for Metro area’s or up to 5 business days for country areas. If you live outside of NSW, your order could take up to 3-6 business days, depending on the final destination. When your order has been dispatched from our warehouse, you will be sent email notifications and a tracking number so you can follow the progress of your parcel.

Australia Post – Express
This option offers fast, next day delivery to most Metro areas within Australia (except Darwin & Perth). Please allow 1-2 extra days for regional and country areas.