Privacy Policy

At Precision 3D Printing Australia, we are committed to safeguarding the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable Australian privacy laws and regulations.

Information We Collect:

When you use our website, we may collect and store the following types of information:

  1. Personal Information:

    • Contact Details: Your name, email address, phone number, and shipping address.
    • Payment Information: Credit card details (Stored by Shopify and NOT by Precision 3D Printing Australia), billing address, and transaction history.
    • Account Details: Login credentials and preferences if you create an account on our site.

  2. Non-Personal Information:

    • Browser Data: IP address, browser type, and operating system.
    • Usage Data: Interaction with our website, including pages visited, time spent, and other analytical data.

How We Use Your Information:

We use the information collected for various purposes:

  1. Order Fulfillment:

    • Process and complete your transactions.
    • Deliver purchased products and services.
    • Provide order confirmation and shipping status updates.

  2. Customer Support:

    • Respond to your inquiries and provide customer assistance.
    • Address and resolve any issues related to your orders.

  3. Marketing:

    • Send you promotional offers, updates, and newsletters (with opt-in consent).
    • Conduct market research and analysis.

  4. Improvement of Services:

    • Analyze website usage to improve the user experience.
    • Enhance our products, services, and overall performance.

How We Share Your Information:

We respect your privacy and will not share your personal information with third parties except under the following circumstances:

  1. Service Providers:

    • We may share information with third-party service providers who assist in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

  2. Legal Requirements:

    • We may disclose your information if required by law, to comply with a legal process, or to protect the rights, property, or safety of Precision 3D Printing Australia, our customers, or others.

  3. Business Transfers:

    • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security:

We implement a variety of security measures to protect your personal information:

  1. Encryption: Sensitive data, such as payment information, is encrypted using Secure Socket Layer (SSL) technology.
  2. Access Controls: Access to personal information is restricted to authorized personnel only.
  3. Security Breaches: We continuously monitor our systems for potential vulnerabilities and attacks. In the event of a data breach, we will notify affected individuals and relevant authorities as required by law.

Your Rights:

You have the right to:

  1. Access and Correction: Request access to the personal information we hold about you and request corrections to any inaccuracies.
  2. Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those communications.
  3. Deletion: Request the deletion of your personal information, subject to certain exceptions provided by law.

Cookies Policy:

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Changes to This Privacy Policy:

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you of significant changes via email or a notice on our website.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

By using our website, you consent to the collection and use of your information as described in this Privacy Policy. Thank you for trusting Precision 3D Printing Australia with your personal information.